[Hiring] Machine Learning Engineer, Search at Dropbox

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots.

The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace – the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Engineering team is working to simplify the way people work together. They’re building a family of products that handle over a billion files a day for people around the world. With our broad mission and massive scale, there are countless opportunities to make an impact.

Role Description

As a Machine Leaning Engineer, you will be involved in shaping the future direction of the organization and pushing the boundaries on what the world thinks is possible by leveraging the latest advancements in AI/ML. You will join a team of top-tier Machine Learning Engineers and be an inherent part of the product org to create and build delightful new experiences.

Collaborating closely with cross-functional teams, you’ll leverage your ML expertise to tackle audacious challenges. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Design, build, evaluate, deploy and iterate on large scale Machine Learning systems
• Understand the Machine Learning stack at Dropbox, and build systems that help Dropbox personalize their users’ experience
• Work with Package, Design, Infrastructure and Frontend teams to bring your models, and features to life
• Work with large scale data systems, and infrastructure
• Evaluate the performance of machine learning systems against business objectives, and productionize those models
• Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS, MS, or PhD in Computer Science, Mathematics, Statistics, or other quantitative fields or related work experience
• 5+ years of experience in engineering with 3+ years of experience building Machine Learning or AI systems
• Strong industry experience working with large scale data
• Strong analytical and problem-solving skills
• Familiarity with search-related applications of Large Language Models
• Proven software engineering skills across multiple languages including but not limited to Python, Go, C/C++
• Experience with Machine Learning software tools and libraries (e.g., PyTorch, HuggingFace, TensorFlow, Keras, Scikit-learn, etc.)

Preferred Qualifications

• PhD in Computer Science or related field with research in machine learning
• Experience with one or more of the following: natural language processing, deep learning, bayesian reasoning, recommender systems, learning to rank, speech processing, learning from semistructured data, graph learning, reinforcement or active learning, large language models, ML software systems, retrieval-augmented generation, machine learning on edge devices

Compensation

US Zone 1
$204,000—$276,000 USD
US Zone 2
$183,500—$248,400 USD
US Zone 3
$163,000—$220,800 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:
• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations

Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.

Benefits

• Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work
• Quarterly Cell phone and internet allowance
• Mental health and wellness benefits
• Disability and neurodivergence support benefits
• Additional benefit details are available upon request.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).