[Hiring] IT Package Manager at Union Home Mortgage Corp

Union Home Mortgage is transforming the future of mortgage lending through its Future Mortgage Ecosystem strategy—a modern product platform designed to simplify operations, improve customer and employee experiences, and accelerate innovation across the mortgage lifecycle.

As a Package Manager, you will own one or more products or product capabilities within the Future Mortgage Ecosystem. Working closely with Package Owners, Package Designers, Engineering, and business stakeholders, you will define product strategy, prioritize investments, and deliver solutions that solve meaningful business and customer problems.

Whether focused on customer-facing experiences, operational workflows, AI-powered automation, loan origination, servicing, or enterprise capabilities, you will be responsible for ensuring your products deliver measurable value while supporting Union Home Mortgage’s strategic objectives.

This role is ideal for a product professional who has a strong understanding of the mortgage industry and enjoys solving complex business challenges through technology.

At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!

Key Responsibilities

Package Strategy & Vision

• Develop and communicate the vision, strategy, and roadmap for one or more products or product domains.
• Align product investments with organizational priorities, customer needs, and business objectives.
• Continuously evaluate market trends, competitive offerings, and emerging technologies to identify new opportunities.

Package Discovery

• Partner with business stakeholders, customers, and subject matter experts to understand challenges and identify opportunities.
• Validate product ideas using research, analytics, customer feedback, and business data.
• Translate strategic objectives into prioritized initiatives and measurable outcomes.

Roadmap Ownership

• Own the product roadmap and prioritize initiatives based on customer value, business impact, technical complexity, and strategic alignment.
• Make informed trade-off decisions while balancing short-term delivery with long-term product vision.

Cross-Functional Leadership

• Partner closely with Package Owners, Package Designers, Engineering, Architecture, Operations, Sales, Servicing, and Compliance throughout the product lifecycle.
• Ensure business objectives, customer needs, technical feasibility, and regulatory requirements remain aligned.

Agile Package Delivery

• Collaborate with Package Owners to ensure development teams have a prioritized backlog with clear business context.
• Participate in sprint planning, reviews, roadmap planning, and release planning.
• Remove blockers and facilitate effective decision-making throughout delivery.

Package Performance

• Define and monitor product KPIs and success metrics.
• Analyze adoption, operational efficiency, customer satisfaction, and business outcomes.
• Continuously improve products based on quantitative data and qualitative feedback.

Stakeholder Communication

• Communicate product vision, roadmap, priorities, and progress to leadership and business stakeholders.
• Build alignment across multiple business units and technology teams.

What You’ll Bring

• 3–6 years of Package Management experience delivering technology products in an agile environment.
• Mortgage industry experience with a strong understanding of mortgage origination, underwriting, servicing, secondary marketing, operations, or related business functions.
• Demonstrated ability to define product strategy and execute product roadmaps.
• Experience partnering with Engineering, UX/Package Design, and business stakeholders.
• Strong analytical and problem-solving skills with the ability to make data-informed decisions.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience with Agile methodologies and product management tools such as Azure DevOps, or similar.

Preferred Qualifications

• Experience with Loan Origination Systems (Encompass, nCino, etc.) or mortgage servicing platforms.
• Experience delivering AI-enabled, workflow automation, or digital transformation initiatives.
• Familiarity with customer journey mapping, design thinking, or service design methodologies.
• Experience with product analytics and experimentation.
• CSPO, SAFe POPM, Pragmatic Institute, or similar product certifications.

Why This Role Matters

Package Managers are responsible for translating business strategy into products that create measurable value for customers, employees, and the organization. In this role, you will help shape the next generation of mortgage technology by identifying opportunities, defining product direction, and leading cross-functional teams through successful execution. Your work will directly influence the future of how Union Home Mortgage originates, processes, services, and supports home loans.

Why Join Us?

Union Home Mortgage is a high-growth, values-driven company committed to creating lifelong relationships with our customers—and with our team. You’ll be part of a collaborative and forward-thinking team where innovation, inclusion, and career growth are prioritized. We offer competitive compensation, flexible work arrangements, professional development resources, and a culture built around trust, service, and performance..

This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.