[Hiring] Insurance Admin Support Specialist at Outsourcey

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees.

By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Accurately enter and maintain client, policy, and claims information within internal systems. • Manage inboxes and conduct email follow-ups with clients, insurers, and third parties. • Prepare and update policy documentation, schedules, and related records. • Assist with policy renewals, endorsements, and general insurance administration tasks. • Ensure all records and documentation are complete and up to date. • Monitor outstanding items and follow up to ensure timely completion. • Maintain high levels of accuracy and compliance with internal processes. • Support brokers and account managers with day-to-day administrative activities. • Organise and file documents electronically. • Liaise with clients and stakeholders in a professional manner. • Assist with reporting and other ad hoc administrative tasks as required. • Contribute to process improvements and maintain service standards.

🎯 Requirements

• Min 2.5 years previous experience supporting an Australian insurance business. • Strong data entry and administration skills with excellent attention to detail. • Experience managing email correspondence and following up on outstanding items. • Excellent written and verbal English communication skills. • Experience using Insight Insurance CRM. • Proficiency with Microsoft Office applications, particularly Outlook and Excel. • Strong organisational and time management skills. • Ability to work independently and manage competing priorities.

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.