[Hiring] Head of Communications, Content at LeapXpert

Join LeapXpert: Innovating the Future of Business Communication

At LeapXpert, we’re revolutionizing business communication by seamlessly integrating the familiarity of consumer messaging apps with enterprise-grade security and compliance.

As pioneers in responsible business communications, we empower employees and clients to connect through their preferred messaging platforms while upholding the highest standards of governance and security.

Our mission is to transform workplace communication globally.

We’ve been recognized as a Visionary in Gartner’s Magic Quadrant for Digital Communications Governance and Archiving Solutions, raised a $20 million Series B funding round—bringing our total funding to $60 million, and earned the trust of top-tier institutions worldwide, who rely on our platform daily to streamline client communications.

This is just the beginning—we’re growing rapidly and we’re seeking passionate, talented individuals to join our team.

This is your opportunity to work on impactful projects using cutting-edge technologies alongside driven innovators from around the world.

Apply now to be part of something revolutionary!

Why join us

• Innovative Culture: Work at the cutting edge of business communication technology, with a product that’s changing the way Fortune 500 companies communicate.
• Impactful Work: Your contributions will directly impact how millions of professionals connect and collaborate worldwide.
• Global Team: Be part of a diverse, mission-driven team that values collaboration, innovation, and growth.
• Growth Opportunities: With our rapid expansion, there are plenty of opportunities for professional growth and development.
• Award-Winning Package: Join a company with a track record of success and recognition, including accolades like being named a Gartner Cool Vendor.

About the role

• Title: Head of Communications & Content
• Function: Marketing
• Reporting: VP of Marketing
• Location: USA or UK, Remote

Head of Communications & Content

We’re looking for a Head of Communications & Content to lead and scale our global content and communications strategy—ensuring consistent, compelling messaging across every audience, channel, and team.

This role is central to how we tell our story to the world. You’ll oversee everything from media and analyst relations to internal communications and content operations. You’ll also build the systems that unify messaging across functions, driving alignment between marketing, product, sales, customer success, and leadership.

You’ll start as a senior individual contributor with vendor support and strategic oversight, with the opportunity to scale the function and build a high-impact team over time.

What you’ll do

Strategic Communications & Content Leadership

• Media Relations: Drive earned coverage through strategic press outreach, newsjacking, storytelling, and thought leadership.

• Analyst & Influencer Relations: Lead structured engagement programs with industry analysts and independent influencers to shape perception, expand reach, and drive credibility across categories.

• Executive Visibility: Partner with our leadership team on speaking engagements, social presence, and bylined content.

• Social Media: Own organic social strategy across corporate channels and support amplification by key executives.

Content Ownership, Scale & Repurposing

• Content Oversight: Manage planning, creation, and quality of all content formats—video, blog, long-form, webinars, and social—via cross-functional teams and external partners.

• AI-Driven Scale: Use generative AI tools to accelerate content production, improve targeting, and drive operational efficiency.

• Content Repurposing: Build a repeatable system that turns core assets into many derivative pieces tailored to channel and audience.

• Editorial Standards: Act as editor-in-chief, maintaining voice, tone, and narrative consistency across all outputs.

GTM Messaging & Content Strategy

• Market & ICP Messaging Strategy: Collaborate with product marketing and GTM teams to build tailored messaging frameworks and content strategies for each Ideal Customer Profile (ICP), vertical, and new market—ensuring alignment across product, sales, and marketing.

• Growth Marketing Support: Own content creation that fuels demand generation—developing SEO-driven content, landing pages, campaign copy, and educational resources that drive pipeline and conversion.

• Cross-Functional Content Execution: Serve as the connective tissue between marketing, product, and sales to ensure content consistently supports GTM motions, product launches, and market expansion.

Insights, Awards & Market Monitoring

• Awards & Speaking: Lead award submission and speaking engagement strategies to reinforce leadership and credibility.

• Market Monitoring: Track media coverage, analyst reports, influencer activity, and competitor moves to inform positioning and surface opportunities.

Internal Comms, Advocacy & Brand

• Internal Communications: Lead internal communications programs to inform and align global teams around business priorities and culture.

• Employee Advocacy: Build programs that turn employees into amplifiers of our message, culture, and content, especially on social media.

• Employer Brand: Collaborate with People & Culture to position the company as an employer of choice, through storytelling, social, and digital assets.

 Required Skills and Qualifications

• 7+ years of experience in B2B tech communications, content, or PR (agency or in-house)

• Proven experience leading global content and communications strategies

• Excellent writing, editing, and storytelling skills; native-level English

• Strong background in messaging development, editorial leadership, and content operations

• A love for PR, analyst, and influencer relations

• Hands-on experience scaling content with repurposing systems and AI tools

• Demonstrated success supporting product marketing and growth marketing teams

• Strong cross-functional collaboration skills across time zones and business units

• Background in SaaS, unified communications, fintech, or compliance – a plus

 Our Values

• Curiosity: We’re curious and future-focused.
• One Team: We’re one team, in many colors.
• Customer–Driven: We’re obsessed with the customer.
• Integrity: We don’t compromise on integrity.
• Excellence: We exemplify excellence

LeapXpert values diversity and inclusion as critical components of our culture and success. We believe a diverse team with various backgrounds, experiences, and perspectives fosters creativity, innovation, and mutual respect. We are committed to creating a welcoming and supportive environment where everyone can thrive regardless of ethnicity, gender identity, sexual orientation, age, religion, or ability. We actively seek to recruit and retain talent from diverse communities and encourage all qualified candidates to apply.   Please submit your resume for consideration.