[Hiring] Director of Marketing Fulfillment at Wishpond
Job Overview
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Date PostedOctober 23, 2025
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Location
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Expiration date--
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Experience3 Years
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GenderBoth
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hiringOrganization
Wishpond
Job Description
Wishpond Technologies currently has the position of Director of Marketing Fulfillment available, and we’re excited to tell you about it!
OVERVIEW
We are searching for a Director of Marketing Fulfillment (we call it Director of Fulfillment) to join our growing team. This is a fully remote position, and the successful individual could be based anywhere in Canada. You will work with an amazing remote team servicing and building relationships with clients primarily based in the US and Canada.
As the Director of Fulfillment, you will oversee marketing departments at Wishpond, including Ads, SE, Copywriting, etc, ensuring seamless collaboration across teams. You’ll also play a key strategic role in marketing operations, supporting campaign performance, brand consistency, and client growth initiatives.
In collaboration with the entire team, the Director of Fulfillment is responsible for the success of Wishpond Technologies.
RESPONSIBILITIES
• Oversee the performance management, career development, training, and recruitment of the Fulfillment Team (Ads, SEO, Copywriting, etc).
• Lead and support marketing strategy execution to ensure client campaigns deliver measurable results and align with overall business goals.
• Manage the relationships with clients, ensure client requirements are delivered, negotiate business outcomes, address escalations and deliver innovative growth and retention strategies.
• Collaborate with Account Managers and Directors to oversee client onboarding, communication, and ongoing satisfaction.
• Address, with team members, the needs of the client and formulate a plan to support and deliver it.
• Understand individual client requirements.
• Ensure the development and continual refinement of the team.
• Meet high levels of client satisfaction, retention, and credibility.
• Other duties as assigned.
QUALIFICATIONS
• Minimum of 3 years of experience in a leadership or managerial role overseeing team members with diverse backgrounds.
• Proven experience in marketing strategy, campaign execution, and client account management.
• Strong experience with implementing policies, procedures, and processes.
• Proven experience in SMB online marketing.
• Self-motivated with the ability to establish goals and reach them.
• Excellent communication skills with the ability to effectively interface with all levels and departments (internal and external) on a formal, informal, written and verbal basis.
• Strong overall business and interpersonal skills, including planning, presentation skills, and business acumen.
• As part of a diverse team, the ability to work both independently and collaboratively.
• Must be a problem solver and results-driven.
• Must be tech-savvy.
• Organized, administratively strong.
• Fluent in English (spoken and written). Knowledge of a second language is an asset.
• Willing to participate in ongoing education and training for the role.
• Intermediate to advanced Word, PowerPoint and Excel Skills.
WORK ENVIRONMENT
• This is a 100% remote position, and the individual could be based anywhere in Canada
• The individual must be prepared to work standard business hours based on the Pacific Time Zone
• Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal record, and credit checks
• Once hired, the successful candidate must provide a valid government-issued photo ID, proof of SIN and proof of residential address as part of their onboarding process.
GREAT REASONS TO JOIN OUR TEAM!
• Fully remote position allowing you to work from your home anywhere in Canada!
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
ABOUT US
Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.
Wishpond serves over 3,000 customers in various industries and sizes, from startups to large Fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.
To learn more about Wishpond Technologies, please visit our website or any of our social media platforms:
APPLICATION PROCESS
If you are interested in applying for this exciting opportunity, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter.
Wishpond Technologies is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation
We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.
INTERNAL APPLICATIONS ACCEPTED UNTIL TUESDAY, OCTOBER 28, 2025, AT 5 PM PT.
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