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Veeramanikandan G

Customer support specialist

About Candidate

A Customer Service Specialist supports customers by resolving queries, handling issues across channels, and ensuring a smooth customer experience. The role requires strong communication, problem-solving skills, and empathy, while consistently meeting SLAs and maintaining high customer satisfaction.

Skills

Troubleshooting
100%
Issue resolution
100%
Process management
100%
Communication skill
100%
Time management
100%
Team management
100%
KpiMetrics
100%
Problem management
100%
CRM management
100%
Networking
100%
Internet , wifi , vpn
100%