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Ezinwa Precious Oluwafeyisayo

Client Support Representative

About Candidate

 

 

Dear Hiring Manager,

 

  1. I’m excited to apply for the Client Support Representative role at your company.

I am a great team member who can stand the test of time,getting on well with people with different views and ideas thereby achieving common goals and objectives. I have a great passion for achievement and success within stipulated time. Trustworthy and well organised with excellent attention to details. I am always open and willing to learn new things.

I have a Bachelor’s degree in History and International studies (B.A) from Bowen University Iwo,Osun state.

With 3 years work experience as an Administrative Assistant, Communication Executive, and Team Lead Customer Support/Human Resource Executive, I’ve developed a strong background in managing executive calendars, preparing documents and presentations, handling customer inquiries, and leading teams to achieve exceptional results.

I am sure to give my best with a passion if given the opportunity to serve with your organization.

 

Thanks for taking time to review my application. I look forward to your favourable response.

 

Best regards

Ezinwa

Precious

 

Education

B
B.A History and International Studies 2018
Bowen University, Iwo Osun state

Work & Experience

T
Team Lead -Customer Support/Human Resources Executive March 2023 - July 2024
Institute of Agribusiness Management Nigeria

Worked with different departments to provide optimal coverage and
meet set goals.
• Trained new team members by relaying information on company
procedures, rules and regulations.
• Leading and guiding my team to fostering a positive and collaborative
work environment.
• Maintain up to date records on new programs, student Admission and
fee information
• Evaluating and monitoring the budgets for all the departments (in

charge of petty cash)
• Held weekly team meetings to inform team members on company news
and updates.
• Conducted training and mentored team members to promote
productivity, accuracy, and commitment to friendly service.
• Assisted in recruitment of new team members, hiring highest qualified
to build team of top performers.
• Worked with team to identify areas of improvement and devised
solutions based on findings.

C
Communication Executive June 2022 - February 2023
Institute of Agribusiness Management Nigeria

Coordinated and directed public relations activities to align with
corporate strategic goals.
• Established and managed relationships with key media contacts to
determine optimal coverage of company initiatives.
• Collaborated with internal stakeholders to design strategies for
messaging and communications.
• Built and strengthened relationships with members and stakeholders
in order to promote positive coverage.
• Managed media relations and campaigns to address public
communications.
• Acted as point of contact for inbound media related calls.
• Managed communications with external and internal stakeholders.
• Built and maintained positive relationships with public by utilizing
strategic plans.
• Processing of admission for new applicants on the institutes program

Skills

Diploma in Customer Service -Alison