onyejemeemma
About Candidate
An IT Officer with experience supporting enterprise IT environments across Windows and Linux systems. Proven ability to manage servers, networks, user accounts, and endpoint devices while delivering high-quality customer service. Adept at root cause analysis, maintenance, and supporting business-critical systems with high availability. Skilled in troubleshooting, user onboarding, and managing incidents through ticketing tools like Tidio, WHMCS, and Zendesk. Proficient in Active Directory, Office 365, and IT asset management, with a strong focus on security compliance and excellent customer service.
