Omen Kumar
About Candidate
Detail-oriented Support Analyst with 2+ years of experience in business, technical customer support, and software systems, specializing in troubleshooting complex software requests, monitoring performance, and managing incidents. Skilled in identifying and resolving issues at L1/L2 levels, documenting solutions, and providing exceptional customer service.
Education
M
Master of Technology
2025
University Institute of Engineering and Technology, Kurukshetra University, Kurukshetra
B
Bachelor of Technology
2023
Seth Jai Parkash Mukand Lal Institute of Engineering and Technology, Kurukshetra University
