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[Hiring] Record Retrieval Support Specialist at Advantmed

Support
Remote, United States Of America
June 20, 2025
Contract Temporary

Job Overview

  • Date Posted
    June 20, 2025
  • Location
    Remote, United States Of America
  • Expiration date
    --
  • Experience
    Fresh, 1 Year, 2 Years, 3 Years, 4 Years, 5 Years
  • Gender
    Both
  • hiringOrganization

    Advantmed

Job Description

Description

Record Retrieval Support Specialist

Shift hours: 08:00 am PST – 05:00 pm PST, including 60 mins break

Pay Rate: $15/hr

Duties and Responsibilities:

  • Handle outgoing medical records requests through our portal.
  • Contact healthcare facilities and doctors’ offices to request records and answer emails. Provide good customer service on the phone/ via email.
  • Follow company policies and laws to protect confidentiality. Report any issues to the Manager.
  • Keep the Supervisor updated with necessary information. Report any customer service issues or potential HIPAA violations.
  • Inform the Supervisor about any work difficulties or special requests. Help with extra tasks when needed.
  • Stay informed about HIPAA regulations and facility policies.
  • Use Microsoft Word and Excel for back-end tasks. Ensure accurate data entry.
  • Be flexible and handle challenging situations professionally.

Requirements

Qualifications:

  • High School Diploma or GED.
  • Effective communication in English.
  • Previous administrative or back-office experience, especially in healthcare, is preferred.
  • Basic skills in Microsoft Excel and Word.
  • Understanding of medical records processes and HIPAA regulations.
  • Strong organizational skills to manage workload and meet goals.
Job Apply Type
External URL

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