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Ezinwa Precious Oluwafeyisayo

Client Support Representative

About Candidate

 

 

Dear Hiring Manager,

 

  1. I’m excited to apply for the Client Support Representative role at your company.

I am a great team member who can stand the test of time,getting on well with people with different views and ideas thereby achieving common goals and objectives. I have a great passion for achievement and success within stipulated time. Trustworthy and well organised with excellent attention to details. I am always open and willing to learn new things.

I have a Bachelor’s degree in History and International studies (B.A) from Bowen University Iwo,Osun state.

With 3 years work experience as an Administrative Assistant, Communication Executive, and Team Lead Customer Support/Human Resource Executive, I’ve developed a strong background in managing executive calendars, preparing documents and presentations, handling customer inquiries, and leading teams to achieve exceptional results.

I am sure to give my best with a passion if given the opportunity to serve with your organization.

 

Thanks for taking time to review my application. I look forward to your favourable response.

 

Best regards

Ezinwa

Precious

 

Education

B
B.A History and International Studies 2018
Bowen University, Iwo Osun state

Work & Experience

T
Team Lead -Customer Support/Human Resources Executive March 2023 - July 2024
Institute of Agribusiness Management Nigeria

Worked with different departments to provide optimal coverage and meet set goals. • Trained new team members by relaying information on company procedures, rules and regulations. • Leading and guiding my team to fostering a positive and collaborative work environment. • Maintain up to date records on new programs, student Admission and fee information • Evaluating and monitoring the budgets for all the departments (in charge of petty cash) • Held weekly team meetings to inform team members on company news and updates. • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service. • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers. • Worked with team to identify areas of improvement and devised solutions based on findings.

C
Communication Executive June 2022 - February 2023
Institute of Agribusiness Management Nigeria

Coordinated and directed public relations activities to align with corporate strategic goals. • Established and managed relationships with key media contacts to determine optimal coverage of company initiatives. • Collaborated with internal stakeholders to design strategies for messaging and communications. • Built and strengthened relationships with members and stakeholders in order to promote positive coverage. • Managed media relations and campaigns to address public communications. • Acted as point of contact for inbound media related calls. • Managed communications with external and internal stakeholders. • Built and maintained positive relationships with public by utilizing strategic plans. • Processing of admission for new applicants on the institutes program

Skills

Diploma in Customer Service -Alison