[Hiring] Developer Success Engineer at Clerk. com

Clerk. com is a comprehensive user management platform offering a suite of embeddable UIs, flexible APIs, and admin dashboards for user authentication and management. The platform provides features such as multifactor authentication, fraud prevention, SOC 2 type 2 certification, session management, social sign-on, bot detection, and more.

Clerk integrates seamlessly with popular frameworks and tools, ensuring a smooth developer experience. It caters to multi-tenant SaaS applications with its suite of features designed for onboarding and management of users and organizations. Clerk is trusted by both startups and large enterprises, offering robust solutions for security and user authentication.

📋 Description

• We build developer tools for authentication.
• We’re seeking a Developer Success Engineer to join our team, working at the intersection of technical problem-solving and developer experience.

• Developer success engineers are the bridge between our product and our customers.

• This position offers tremendous flexibility and growth potential.

• You’ll have the opportunity to provide expert technical support to fellow developers, collaborate on product development, build and enhance internal tools, contribute to technical documentation, investigate and document product bugs, balance engineering and support responsibilities, directly influence product development, work with a tight-knit team, and build products and tools that impact developer productivity and satisfaction.

🎯 Requirements

• Expertise in JavaScript/TypeScript development

• Extensive experience with React and Next.js

• Practical experience working with PostgreSQL or similar relational databases

• Some amount of familiarity working with cloud infrastructure (GCP experience is a plus)

• Comfort working with browsers, REST APIs, and web technologies

• Outstanding written and verbal communication abilities

• Demonstrated experience helping other developers succeed, whether through mentorship, support, or documentation

• Ability to quickly understand and debug complex technical issues

• Empathy for customers and a drive for excellence in developer experience

• Self-motivated with a proven ability to take ownership of projects and see them through

🏖️ Benefits

• We want you to know that we value the skills and experience you bring to the table. We go out of our way to make sure that you feel fairly compensated.

• At Clerk, we believe in shared success. That’s why we offer a stock option plan so that everyone can benefit from the growth and prosperity of the company.

• We care about your well-being. That’s why we offer top-tier health insurance to ensure that your health needs are fully met.

• Set up your ideal home office with the gear of your choice. At Clerk, we want to ensure that you have everything you need to perform at your best.

• We believe in work-life balance and trust you to take the time you need. Although we recommend 25 days per year, our vacation policy is unlimited. This is in addition to observing national holidays specific to your country of residence.

• Join our exceptional, globally distributed team at Clerk. We are committed to fostering an inclusive environment where everyone can contribute their best in building impactful products and tools for the modern web.